Saturday, July 28, 2018

End of Second Month

Yesterday, someone said to me something along the line of "I know, you needed to vent".  That made me very angry because I was not venting, I was giving you a valid complaint or feedback but by that time I have lost my patience and is speaking with a raised tone.  It is sad when what you are saying is sort of automatically dismissed when you are slightly louder than usual.

Basically, my office has repeatedly contact your office multiple times on the same request and have repeatedly told your office that our request is urgent and why it is urgent.  Yet, your office did not meet your own timeline.

Before my last telephone conversation with them, I believed that they would meet their own timeline but to come into the office and see that my resubmission was probably missed by your office was extremely upsetting especially since I called the day before yesterday in the afternoon about it.  The day before yesterday, I told your office, you would miss your own deadline in about ten minutes or so but I am not sure if they heard what I was saying.  You see, I was scared that I might get another letter saying once again I missed something because if it did, I have to wait another one business day for a reply.  Luckily, I submitted everything they needed in my resubmission so I got everything.  My resubmission was probably missed because I did not provide them with the newly assigned request ID number in the body of my email.  Prior to that, I have been corresponding on another number and so I didn't even see this newly assigned number.  That number also was not set out in their letter telling me why they cannot complete my order which was attached to the email with the new request ID number.  In my email I gave them the number we have been corresponding with, clearly let them know it was a resubmission, confirmed I have paid and most importantly included that piece of information you wanted.  I was telling them that the issue was that your office did not meet your own timeline on a resubmission.

I was mostly upset at myself because I would not have to resubmit if I was more careful with my first submission.  Anyhow, I have dealt with situations like this in the past.  I can definitely present myself in a more professional manner in the future in a similar situation.  My preferred method is actually to not have to resubmit.

At the end of the day, when I finally had a chance to breath and work on everything else I have put on hold, I finally realized how much work I have done.  I just realized I've reached close to the end of one of my piles, I am at the middle of another pile, there is still another hidden pile and there was still more work coming.  Each time, I look at work I completed I was happy and they were not bad so I should not dwell too much on this one thing which is now OK.

It is nice to go into the third month with this feeling.  I think we know what we need to work on next because I am clearly showing some of my weaknesses which I want addressed.  Once addressed, it will no longer be a weakness.  After that, I can finally gain some new skills and knowledge.

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